Privacy Policy
Draft — pending attorney review. This document has not yet been reviewed by an attorney.
1. Who we are
This Privacy Policy explains how Speedy Mobile Phlebotomy LLC ("Speedy," "we," "us") handles information collected through smpofflorida.com, online booking, phone, email and in-person visits. Protected health information is also governed by our Notice of Privacy Practices, which controls if it conflicts with this policy.
2. We do not sell your information
We do not sell, rent or trade personal information or health information, and we do not share it for cross-context behavioral advertising.
3. Information we collect
Information you give us: name, phone, email, service address, date of birth, preferred appointment time, the laboratory on your order, lab order and requisition details, insurance information provided for the laboratory, and notes you choose to share.
Practice and business information: practice name, contact name, role and contact details submitted by providers and employers.
Payment information: when online payment is offered, payments are processed by our payment processor; we do not store full card numbers.
Automatic information: device, browser, pages visited and approximate location, collected through cookies and analytics tools. Analytics are configured to mask form entries and are not loaded on pages where you enter health or booking information.
4. How we use information
To schedule and perform collections, injections and other services; to deliver specimens and required information to laboratories and ordering providers; to communicate about appointments; to process payments; to improve and secure our website; and to comply with law.
5. How we share information
Only as needed to provide services or as required by law: with laboratories and ordering providers; with service providers who host our website, store data, process payments or send messages under confidentiality obligations and, where required, business associate agreements; with authorities when legally required; and in connection with a business transfer subject to this policy.
6. How we protect information
We use administrative, physical and technical safeguards, including encrypted connections (HTTPS), access-restricted storage, least-privilege access for staff, and automatic deletion of website requests after the retention period. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Retention
Website visit requests and practice inquiries are deleted automatically 365 days after submission unless needed longer for an active service, legal obligation or dispute. Records that are part of providing care are kept as required by law.
8. Your choices and rights
You may ask to access, correct or delete information we hold about you, opt out of non-essential messages, and disable cookies in your browser. Rights regarding protected health information are described in our Notice of Privacy Practices.
9. Florida law and data breaches
We comply with the Florida Information Protection Act (section 501.171, Florida Statutes), including notifying affected individuals of a qualifying breach within the time the law requires.
10. Children
Our website is not directed to children under 13. Information about minor patients is provided by a parent or legal guardian.
11. Text messages
If you provide a mobile number, we may text you about your appointment. Message and data rates may apply. Reply STOP to opt out. We do not share mobile numbers or text-messaging consent with third parties for marketing.
12. Changes and contact
We may update this policy and will post the new version here with its effective date. Questions: Speedy Mobile Phlebotomy LLC, 954-232-9752, SMPofFlorida@gmail.com.